Setting up Appointment dengan Specialist

Last week, bila bangun dengan keadaan panik kerana sakit dah makin teruk, tambahan klinik dan farmasi berdekatan tak ada stok ubat, I was advised to jumpa doktor pakar terus (Memang kena marah pun dengan doktor pakar sebab keadaan dah sangat teruk). But alhamdulillah dapat juga setup appointment dan jumpa specialist on the same day. So what are the steps, kalau anda covered by insurance:

  1. Of course, make sure your insurance cover cost jumpa specialist dan hospital berkenaan.
  2. Call untuk buat appointment dengan klinik pakar. Get the doctor name. In my case, alhamdulillah ada waktu walk-in, so I just use that time.
  3. Minta ‘Referral Letter’ dari doktor klinik berdekatan. Mereka akan minta confirm if you already made an appointment. In my case, they gave me 1 hard copy of the referral letter, and they also uploaded a copy to the insurance system.
  4. Untuk make sure you don’t need to pay beforehand, and let the insurance cover terus your visit and medication dengan klinik pakar, make sure to request for ‘Guarantee Letter’. Luckily my insurance app made it easy for me. I just had to follow some steps – like fill in appointment date, clinic that referred me, specialist clinic, specialist name, and attach the referral letter. This one ambil masa sikit untuk diproses – can be within 30 minutes and up to 1 hour untuk di proses.

Thankfully my office HR sangat helpful dan the insurance app juga sangat memudahkan urusan, kalau compared to dulu. Waktu panik 10:00 pagi, waktu jumpa doktor pakar 1:00 tengahari.

Categories: Health

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